TSTT wishes to advise that during the Mobile 4G Network upgrade works planned for this weekend services to customers will be affected as follows.
From 9:00 PM Saturday 21 July until 1:00 AM Monday July 23 customers will not be able to request any new services for their mobile account or receive customer service support from the mobile call centre.
From 8:30 PM Sunday 22 July to 1:00 AM Monday 23 July customers will experience some difficulty using voice, SMS and DATA services. While services should be restored after 1:00 AM on Monday 23rd July, in cases where customers do not reconnect to the network they are advised to power off their device and then turn it back on. In the unlikely event that this also does not restore regular service, customers are asked to contact the Call Centre for further assistance.
TSTT regrets any inconvenience that may arise but this work is a necessary part of the 4G network upgrades in progress.